Illustration of two employees with phones at an employment tribunal after inappropriate Microsoft Teams messages, with the employer paying compensation.

Inappropriate messages at work, why dismissal can still be unfair?

Microsoft Teams, Slack, WhatsApp… workplace communication has changed massively. And with that comes a new kind of risk: messages that are typed quickly, shared in group chats, and later viewed very differently when things escalate. A recent Dundee Employment Tribunal decision involving British Telecommunications plc (BT) is a good reminder of something employers sometimes forget […]

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