- Client: Greydern Associates
- Sector: Legal
- Location: Aberdeen
background
Greydern Associates is a boutique legal consultancy based in Aberdeen, known for providing tailored legal and regulatory guidance to a diverse client base. Operating with a lean, highly skilled team, the firm built a solid reputation through client referrals and consistent service delivery. For years, the business model focused on working with external consultants and maintaining a small in-house team to stay agile and cost-efficient.
However, with a growing client portfolio and increasing administrative demands, Greydern Associates recognised the need to bring on its first full-time employee to support daily operations and client management. This marked a significant milestone in the company’s growth journey—and a shift toward formalising internal processes and infrastructure.
To ensure a smooth and compliant transition into becoming an employer, Greydern Associates approached us for expert guidance in setting up their HR foundation.
Challenges
1. Lack of HR Infrastructure
As a small team, Greydern Associates had never needed formal HR processes. With their first hire imminent, there were no existing systems for managing recruitment, onboarding, payroll, or performance.
2. Recruitment Process Uncertainty
The business had no prior experience with structured hiring practices. From sourcing candidates to conducting interviews and managing documentation, the entire recruitment journey was undefined.
3. Legal and Compliance Risks
Greydern Associates needed to align with UK employment legislation but lacked the internal knowledge or systems to ensure full compliance across contracts, payroll, and workplace policies.
4. No Performance or Development Framework
Without tools to measure employee performance or offer development pathways, the company risked low engagement and unclear job expectations for its new team member.
Solutions
1. Development of a Full HR Infrastructure
We implemented a robust, cloud-based HR system to manage recruitment, contracts, payroll, and employee data. The solution ensured secure, centralised access to all employment records and provided a scalable framework for future growth.
2. Structured Recruitment and Onboarding Process
A tailored recruitment guide was created, including clear job descriptions, role advertisements, and a consistent interview framework. An onboarding plan with induction sessions and key policy documentation ensured the new hire felt supported and engaged from day one.
3. Legal Compliance Support
Greydern Associates was equipped with legally compliant employment contracts, payroll systems, and tax procedures. We also introduced guidance on statutory obligations including pensions, health & safety, and paid leave.
4. Performance Management Framework
We designed a performance system featuring goal setting, regular feedback, and annual reviews. Additionally, a reward and recognition program was introduced to boost motivation and retention, alongside professional development planning to foster growth.
Results
- The company successfully hired and integrated their first full-time employee with minimal disruption.
- Automated systems reduced manual HR admin, enabling leadership to focus on strategic goals.
- Compliance with UK employment laws was achieved, significantly reducing legal risk.
- The scalable infrastructure allows Greydern Associates to confidently expand their workforce as needed.
- Structured development and recognition programs led to increased job satisfaction and early signs of long-term retention.
